PETKIT

PETKIT Filter Unit 3.0

PETKIT Filter for EverSweet 3 Pro/EverSweet 3 Solo 2/EverSweet Solo SE
Shipping & Returns

All orders are shipped within 3 business days of receipt Monday – Friday 8 am – 5 pm. Orders placed between 4 pm and 5 pm on Friday are due for processing by the following Monday.

The rate charged for shipping your order is based on the weight of your products and your location. If an item goes on back order, we will ship separate parts of your order. You will not be charged with additional shipping and handling fee for the back-order shipment. 

Returns and Exchanges are only accepted in the following cases:

  • Product has a manufacturer defect
  • Product has passed its expiry date on the date received 
  • The wrong product was delivered

You will need to request for a replacement within 7 days of receiving the item. Beyond 7 days, we will not accept any requests for return and exchange. When we receive the item back in the original packaging, a replacement will be sent. All shipping costs incurred will be covered by us.

FILTER UNIT 3.0

Pure Water, Healthy Life

Multi-layer Filtration for Tasty Water

The multi-layer filtration system can effectively remove impurities, odors, and heavy metals, ensuring your cats always drink fresh and healthy water and protecting them from urinary tract diseases.

Replacement Reminder via App

Please rinse the filter with clean water before use. For the health of your cat, it is recommended to replace the filter every 2-4 weeks. The app will remind you to replace the filter on time.

Verify Authenticity

There is an anti-counterfeiting label on the package of the filter. After receiving the product, please check whether the coating is complete, and then scratch off the coating and scan the QR code to verify the authenticity of the product.